Cancellation and Returns

Artsya’s Cancellation Policy

We at Artsya strive to provide you with the best possible experience while you shop with us online. You can cancel all items before they have been processed in our warehouses. This includes items purchased on sale. The refund amount will be credited back into your account.

• We allow for complete Order cancellations until none of the items in your Order have been processed in our warehouse(s).
• If an Item(s) has not been purchased under any promotion, we allow you to cancel the Item(s) from your Order until the Item(s) has not been processed in our warehouse(s).
• If an Item was purchased under a promotion applicable only for that Item, we allow you to cancel the Item from your Order until the item has not been processed in our warehouse
• If an Order comprises of multiple Items bought under the same promotion, you can only Cancel your complete Order until none of the Items have been processed in our warehouse(s).
• Once your Cancellation is successful, the refund amount will be credited back into your account. This is applicable only for Non COD orders.

How can I cancel my order?
Login to artsya.com, click on My Orders, then click on recently processed order, and write a message to our team with the title “Cancellation”.

Artsya's 30 Day Returns Policy

We would like you to have complete peace of mind when buying products from Artsya. You can return all items within 30 days of receipt for a full refund of the item purchased. This includes items purchased on sale. The refund amount will be credited back into your account.

• All items to be returned must be unused and in their original condition with all original tags and packaging intact
• Please do take care that that you pack items securely and safely to prevent any loss or damage during transit. For all self shipped returns, we recommend you use a reliable courier service.

For specific queries, please read the FAQs below.

 How do I return products to Artsya?
You can return any product purchased from Artsya within 30 days of delivery by going to My Orders then by clicking on particular order.

How will I be refunded for the return?
On successful processing refund, the refund amount of item value plus self-shipping reimbursement (if you have shipped your return back yourself) will be credited to your account.