Secure Payments

Arstya.com ensures that every transaction you conduct with us is in a safe and secure environment. We value the trust you place in us.

Artsya.com provides you three modes of secure payment.

1. Credit card payments
   • MasterCard
   • Visa
   • Diners Club
2. Debit card payments
   • Visa Debit Cards
   • Master Card Debit cards
   • Maestro Debit Cards
3. Netbanking from below banks
   • ICICI Bank
   • HDFC Bank
   • SBI Bank
   • CITI Bank
   • AXIS Bank
   • IDBI Bank
   • Corporation Bank
   • Yes Bank
   • Deutsche Bank
   • Union Bank
   • State Bank of Bikaner and Jaipur
   • State Bank of Hyderabad
   • State Bank of Mysore
   • State Bank of Travancore
   • IndusInd Bank
   • Karnataka bank
   • South Indian Bank
   • Jammu & Kashmir Bank

What should I keep handy for my online transaction?
1. For Credit Cards keep your card which has the details of card holder name, number, CVV and expiry date. Apart from this you also need to have your 3D secure password / OAC.
2. For Debit Cards keep your card which has the details of card holder name, number, CVV and expiry date. You will be redirected to the bank site for 3D secure authorization. So keep your OAC or IPIN handy as well.
3. For Net Banking you need to keep your account number as well as your IPIN handy.

Is it safe to use my credit card, debit card or net banking?
Absolutely. Shopping with Artsya is completely safe. Transactions with Artsya are via the payment gateway PayU, which is both VeriSign Secured® as well as PCI compliant. The VeriSign Secured® Seal is the most trusted security mark on the Internet. PCI stands for Payment Card Industry and PayU is compliant with the global information security standards defined for organizations which handle cardholder information. Be assured that your card or account information is encrypted as it travels over the Internet making it well and truly safe.

Does artsya.com store my card or account information?
Artsya.com does not collect or store your account information at all. Your transaction is authorized at multiple points, first by PayU and subsequently by Visa/Mastercard/Banks directly without any information passing through us.However we monitor and review transactions on an on-going basis, to identify potentially fraudulent situations and take immediate corrective steps to mitigate/limit any damage caused/likely to be caused from the same.

Will I be asked to share card information, account information or passwords over phone or email?
The Artsya team will never request you to share any of your payment details over email or over phone. In fact you should not be sharing this information with anyone else

What other things should I keep in mind during an online transaction?
1. During the payment process using netbanking you may be redirected to your bank website. Once your transaction is completed you will be brought back to the Artsya website with your order details which you can keep a copy of.
2. Never press the browser back button when the transaction is still currently being done.

How will transactions on Artsya appear on my Credit Card / Bank statements?
All transactions on artsya.com will under the heading of "Ibibo-artsya.com" on your Credit Card / Bank statements

What should I do if a transaction fails?
Transactions could fail due to multiple reasons. Please check for the following:
1. Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking)
2. Your Internet connection is not disrupted in the process